Privacy Policy

 

Effective Date: 07.09.2023
 

1. Introduction

At Ella Beauty Club, we are committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy describes how we collect, use, disclose, and protect your information when you use our website and services. By using our website or services, you agree to the terms and practices described in this policy.
 

2. Information We Collect

a. Personal Information: We may collect personal information that you voluntarily provide, such as your name, address, email address, and phone number when using our services or communicating with us.

b. Payment Information: If you make payments through our website, we collect the necessary payment information to securely process your transactions. However, we do not store your payment information on our servers.

c. Usage Information: We collect information about how you use our website, such as IP addresses, browser type, pages visited, and other usage data, to improve our services and enhance the user experience.
 

3. How We Use Your Information

We use your personal information for the following purposes:

a. Service Delivery: To schedule and provide our beauty services and maintain accurate records of your appointments.

b. Communication: To send appointment confirmations, reminders, and service-related communications.

c. Service Improvement: To analyze usage patterns and customer feedback to improve our services and customize your experience.
 

4. Disclosure of Your Information

We may disclose your personal information in the following circumstances:

a. Trusted Third Parties: We may disclose your personal information to trusted third parties, such as payment service providers and appointment scheduling software, to fulfill your service requests.

b. Legal Compliance: We will disclose your information if legally required to do so, in response to valid legal requests, or to protect our legal rights.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to collect usage information and enhance your browsing experience. You can manage your cookie preferences in your browser settings.
 

6. Security

We implement reasonable security measures to protect your personal information, but no online system is completely secure.
 

7. Your Rights

You have rights regarding your personal information, including access, correction, and deletion. You can exercise these rights by contacting us.
 

8. Changes to this Policy

We may update this Privacy Policy periodically. We recommend reviewing it regularly for the latest updates.
 

9. Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us at holla@ellabeautyclub.com.